Blackberry Z3 00-15 error solution

Problem:

My device software problem for BB10 00-15 error. How to solve this problem?

Solution:


  1. Open Blackberry Link in your PC. You can download this software from Blackberry website.
  2. Poweroff your Blackberry Z3.
  3. Connect your device via USB cable.
  4. Under device heading click on the device name when it is displayed.
  5. Click preference at the top right
  6. A new window appear, on the left side of Window click Reload device software. 
  7. Click reload button
  8. Click ok to confirm.
  9. The next step will update the software to your phone. Don't disconnect until the progress bar is full.


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