Poco X6 PRO Could'nt add fingerprint. Any Fix or solution?
Reason:
This may be due to hardware fault, because I tried re-installing the OS still it didn't fix. So you should go to the service center.
Below are some other solutions that I tried:
Solution 1: Check for hardware issues.
- Open Settings.
- Tap About phone.
- Tap Detailed info and specs.
- Scroll down to Kernel version.
- Tap Kernel version several times. You should enter CIT or hardware test mode.
- Scroll to Fingerprint sensor test, and tap Test.
- Check if it says pass. If it does, tap Fingerprint enrol test to check if the sensor works.
- If not, take the device to a Xiaomi service center for repair.
Solution 2: Clear fingerprint test apps cache and data.
- Open Settings.
- Scroll down and tap Apps.
- Tap Manage apps.
- Tap the three dots, and select Show all apps.
- In the search bar, type “finger.”
- Tap Fingerprint test from the results.
- Tap Clear data.
- Select Clear cache.
- Tap OK.
- Tap Clear all data.
- Tap OK.
- Clear the cache and data of other apps related to fingerprints, if applicable.
- Restart your mobile.
Solution 3: Factory reset your device.
- Open Settings.
- Tap About phone.
- Scroll down and tap Factory reset.
- Tap Erase all data.
- Enter your password or PIN, if prompted.
- Tap Next.
- Tap Factory reset.
- Follow the on-screen instructions.
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